Privacy Policy

1. Data Controller

This privacy policy pertains to the website orderai.com.tr and OrderAI services operated by Octopus Software (hereinafter referred to as "OrderAI", "we", or "the company"). Company address: Halkalı Merkez, Posta SK. No:5, Kat 18 Daire 193, Küçükçekmece / İstanbul.

2. Collected Personal Data

We may process the following personal data while you use our service:

• First name, last name, email address, and phone number (during registration)
• Business name and address
• Billing information for payment transactions (card numbers are NOT stored on OrderAI servers; they are only held within the PayTR infrastructure)
• IP address and browser information (for security and analytical purposes)
• Log records of service usage

3. Purposes of Data Processing

• Account creation and identity verification
• Service delivery and technical support
• Billing and payment transactions
• Fulfilling legal obligations
• Security and fraud detection
• Service updates and announcements if you give consent

4. Sharing Data with Third Parties

Your personal data is not shared with third parties, except in the following cases:

• PayTR: Mandatory financial data is transmitted for payment transactions.
• Legal obligation: Shared with authorized authorities when required by a court order or legal regulation.
• Infrastructure services: Required technical data is shared with secure server and email infrastructure providers.

5. Cookies

Our website uses mandatory cookies for session management and analytical purposes. You can disable cookies in your browser settings; however, in this case, some features of the service may not function correctly.

6. Data Security

Technical measures such as SSL/TLS encryption, secure password hashing, and access control are taken to protect your data. Card information is never stored on our own servers; all payment transactions are carried out over the PCI-DSS compliant PayTR infrastructure.

7. Your Rights Under GDPR / KVKK

In accordance with KVKK / data protection regulations, you have the following rights:

• To learn whether your personal data is being processed
• To request information about your processed data
• To learn the purpose of data processing and whether it is used appropriately
• To request correction of incomplete or incorrect data
• To request erasure of your data within the framework of legal conditions
• To object to the processing

To exercise your rights, you can write to info@orderai.com.tr.

8. Policy Changes

We may update this policy from time to time. Significant changes will be notified via email. You can always review the current policy on this page.

9. Contact

For questions regarding our privacy policy:
Email: info@orderai.com.tr
Phone: +90 541 961 62 56
Address: Halkalı Merkez, Posta SK. No:5, Kat 18 Daire 193, Küçükçekmece / İstanbul